1. The Service

First Call ("we", "us") scans public business and property data to surface potential customers ("leads") for home-service professionals, and generates suggested outreach messages with AI. By creating an account you agree to these Terms and our Privacy Policy.

2. Your Account

• You must provide a real email address and verify it. One account per person or business; one scan-center address per account.
• You are responsible for activity under your account and for keeping your password secure.
• We may suspend accounts that abuse the service, scrape it, resell its data, or attempt to circumvent plan limits.

3. Plans, Credits & Billing

• Subscriptions (Pro, Agency) bill monthly through Stripe and renew automatically until cancelled. Cancel anytime from Settings — access continues to the end of the paid period.
• Plan scan limits reset daily. Included Deep Scan credits reset monthly and do not roll over.
• Purchased credit packs never expire and are consumed only after your monthly allowance. Credit purchases are one-time payments and are non-refundable once spent; a Deep Scan that fails is automatically refunded in credits.
• Founding-member pricing is locked for as long as the subscription remains active and continuous.

4. Leads — What We Promise (and Don't)

• Leads are assembled from public sources (business listings, real-estate listings) and qualified by AI. We work hard on accuracy, but we cannot guarantee that any lead is correct, current, reachable, or interested.
• A lead is a starting point, not a customer. We make no promise of jobs, revenue, or response rates.
• Lead supply varies by market. Smaller areas genuinely produce fewer new businesses and listings.

5. Your Outreach Is Your Responsibility

You alone are responsible for how you contact leads. You agree to comply with all applicable laws and rules, including telemarketing and messaging laws (such as the TCPA in the United States), do-not-call registries, and anti-spam laws. Suggested messages are drafts — review them before sending. Don't harass anyone; accounts used for spam or harassment will be terminated.

6. Acceptable Use

• No scraping, bulk-exporting for resale, or sharing account access outside your team seats.
• No attempting to bypass scan limits, credit costs, or verification.
• No using the service for any unlawful purpose.

7. Disclaimers & Liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the three months before the claim arose. We are not liable for indirect or consequential damages, lost profits, or lost business.

8. Changes & Termination

We may update these Terms; material changes will be posted here with a new "last updated" date, and continued use means acceptance. You can delete your account at any time from Settings, which permanently removes your data as described in the Privacy Policy.

9. Contact

Questions about these Terms: resellernickt@gmail.com.