1. Who We Are

First Call ("we", "us", "our") operates the First Call lead generation platform. This Privacy Policy explains how we collect, use, and protect your information when you use our service at firstcall.co.

2. Information We Collect

Data Type	What We Collect	Why
Account Info	Email address, password (hashed)	To create and secure your account
Profile	Nickname, profile photo (optional)	To personalize your dashboard
Business Settings	Business name, scan-center address, service type, search radius	To scan for relevant leads around your chosen center
Lead Data	Business names, addresses, phone numbers found during scans	Sourced from public directories to power your lead list
Usage Data	Scan history, leads contacted, session activity	To show your analytics and improve the service
Push Tokens	Browser push notification token (only if you opt in)	To send you lead alerts

3. How We Use Your Information

• To run AI-powered lead scans around your chosen scan center using your service type and radius
• To generate personalized outreach messages using Anthropic's Claude AI
• To email you lead alerts and summaries (only if you enable email alerts)
• To improve the accuracy and relevance of First Call over time

4. Third-Party Services

We use the following third-party services:

• Stripe — Payment processing. Your card data is stored and handled entirely by Stripe. Stripe Privacy Policy →
• Anthropic (Claude AI) — Powers lead generation and outreach message writing. Your scan location, service type, and business name are sent to Anthropic's API to generate leads. Anthropic Privacy Policy →
• Google Places API — Used to find real businesses in your area. Search queries include your scan location and service type.
• Railway — Our cloud hosting provider. Your data is stored on Railway's infrastructure.

5. Data Storage and Security

Your data is stored in a secured SQLite database on Railway's infrastructure. Passwords are hashed using bcrypt and never stored in plain text. We use HTTPS for all data in transit.

6. Data Retention

We retain your data as long as your account is active. You can delete your account at any time from the Settings page, which will permanently remove your leads, settings, and personal information from our systems within 30 days.

7. Your Rights

You have the right to:

• Access — Request a copy of the data we hold about you
• Correction — Update your information in the Settings page at any time
• Deletion — Delete your account and all associated data
• Portability — Export your leads as CSV from the dashboard

To exercise these rights, email support@firstcall.co.

8. Cookies

We use minimal cookies and localStorage to keep you logged in (JWT token) and save your preferences (theme, dismissed banners). We do not use advertising or tracking cookies.

9. Children's Privacy

First Call is not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Your continued use of the Service after changes means you accept the updated policy.

11. Contact Us

Questions or concerns about your privacy? Email us at support@firstcall.co. We respond within 2 business days.